I'm trying to set the initial value of a complex table drop down that nothing is filled. This works if there are more than one values in the complex table. But if there is only one entry in the complex table, the Agentry client just takes the one value from the table and prefills the field. Our aim is to keep this field without any value because the technician can also go forward without using this field. Therefore he/she has now always select the specialfield value -NONE- which leads to an empty field. I tried already things like initial value on the transaction and the specialvalue field.
Has anyone an idea how I can disable that this field prefills the field with the CT value?
Thanks Michel
Tags edited by: Michael Appleby