HI again,
Thanks Ankur for your reply, much helpful!
Please see my replies below.
How is the customer visible in ERP?
=> You can find the Customer as a Sold to under Tcode: XD03 using ghe External ID of the Account from C4C.
Which Account group does it get?
=> This would depend o your ECC & C4C configuration.
--> Regarding the ERP configuration, we have various account groups there, but where in CFC do we make this configuration? How and where in CFC do we set which account group the Prospect is turned into? Code listing mapping?
How do I know which number it gets (since we have a separate CFC-number while its only a prospect)?
=> You can check the External ID on the Account screen after you send C4C account to ERP. If not available, Personalize/Adapt the Account screen to show the External ID. This External ID should be used to search the Account replicated from C4C into ERP under XD03 Tocde.
--> And what exactly do you mean by "send C4C account to ERP"? Untick the Prospects-checkbox? I assume for the External ID to be filled, the account needs to be sent to ERP and then sent back to CFC with the number that it received in ERP?
What, if any, steps to we need to perform in ERP to make it into a "real" Account?
=> Assuming you have done all the configuration per the integration guide there is nothing additional that needs to be done on ERP to view the replicated account from C4C to ERP.
--> Okay, then I know. And then I assume we can change that account group in XD07 if we like to?
What, if any, data do we need to complete in ERP and where do we do this? For example Company code-specific data?
=> Kindly explain what is the need for this? Are you asking this specific to integration or from functional configuration of your ECC? The functional consultant from your ECC team can help with this, please do refer to the integration guide.
--> I think your answers above have clarified this.
Regards
/Jonas